FESTIVE JOYRIDE
FAQS

WHERE IS THE FESTIVE JOYRIDE TAKING PLACE?

Address: Hampton Court Golf Club, Home Park, Dillon Close, Kingston Upon Thames, Surrey KT1 4AD

Parking is complimentary. 

The closest train station is Hampton Court, about 2 miles away.

WHAT TIME SHOULD I ARRIVE?

Please aim to arrive from 7:30AM.

You will be shown where to rack your bike then head for breakfast and to register with LeBlanq in the Conservatory. Changing rooms available should you need them. Please keep your regular shoes on for now.

DO I NEED TO BRING MY BIKE?

We encourage you to bring your own bike, but we do have a limited number of Bianchi bikes available to hire. Please enquire with our Concierge for further details. 

Please arrive at 7:00AM if you are hiring a bike so there is enough time to collect and fit it. 

WILL THERE BE A MECHANIC TO FIX MY BIKE?

Please ensure your bike is fit for riding before you arrive. We suggest a bike service if you’ve not had one for a while. Please check your brakes, gears, and tyres. Should you need your bike repaired during the ride, our mechanics will aim to fix the problem. Any new parts will need to be paid for.

DO I NEED TO WEAR A HELMET?

Yes, always.

DO I NEED TO BRING ANYTHING FOR THE RIDES?

Please remember to bring a helmet, water bottles, a change of clothes, shoes, towel and charged mobile phone. Rear lights are advisable for the more shaded parts of the routes.

If you are hiring a Bianchi Specialissma - please bring pedals with you. 

RIDING ETIQUETTE

Standard club riding etiquette is encouraged. Loud and proud with your calls, avoid half wheeling and ramping up the pace. Group size will be restricted to ensure we don’t impact on other road users and make your experience the best possible one. For the less confident rider, please let us know if you’re not experienced riding in a group of 8 or do not know the standard calls.  We will help you get to grips with them.

WILL YOU ACCOMMODATE DIETARY REQUIREMENTS?

Yes, of course. All allergies will be catered for, just share the details with our concierge.

WHAT HAPPENS POST-RIDE?

Our ride will finish back at Hampton Court Golf Club with a small glass of Champagne or a soft drink and a festive mince pie whilst you receive your goody bag and we present awards from the ride.

You will have the opportunity to shower and change at the golf club if desired, before heading home.

The day should conclude by approximately 2:30PM.

WILL YOU PROVIDE GPX/STRAVA FILES?

We will provide you with the GPX and Strava files of the routes for your own reference before you arrive. Our experienced ride leaders and support crew will be with you, positioned at the front and back of each group, so that you can relax and just enjoy the ride. All rides are non-drop, so we constantly check all group members are within the group.

WHICH RIDING DISTANCE IS SUITABLE FOR ME?

You will be asked what distance you would like to ride as we get closer to the event. The more you tell us about your ability, the better the ride.

Distances will range from 75km to 100km.

IS THIS AN ADULT ONLY EVENT?

Our events are adult only, and the minimum age for bookings is 18.



SHOULD I HAVE TRAVEL/MEDICAL INSURANCE?

Yes, all guests must have personal travel insurance to take part in a LeBlanq event. Please ensure that there is adequate cover for you, your travel and your bike.  

HOW DO I CANCEL MY BOOKING?

Should you change your mind, you have a 14 day cooling off period from the date of booking.  Following the 14 days please refer to our cancellation policy HERE.