IBIZA FAQS

HOW DO I GET TO HOTEL RIOMAR?

There are regular flights to Ibiza.  We recommend looking at the LeBlanq itinerary and booking your flights accordingly.  Hotel Riomar is just 30 minutes drive from the airport.

WHERE IS HOTEL RIOMAR?

Hotel Riomar, Calle Del Rio, 48, 07840 Santa Eulalia des Riu, Ibiza

Hotel Contact Number: Tel: +34 871 18 33 18 


WHEN DO I NEED TO ARRIVE?

Suggested arrival and event check-in is 1:00PM - 3:00PM on Thursday 19th October.  Official hotel check-in is from 3:00PM, but some rooms may be available earlier. 

On arrival, you will be welcomed by a member of the LeBlanq team who will take your luggage so you can relax and enjoy a refreshing drink before being shown where to check-in with LeBlanq and the hotel. 

WHAT TIME DOES THE EVENT FINISH?

The event will finish from approximately 3:30pm. We recommend you book a flight departing no earlier than 5:00pm. 

IS TRANSPORT PROVIDED TO/FROM HOTEL RIOMAR?

Group airport transfers are provided for guests arriving on Thursday 19th October and departing on Sunday 22nd October. Please book your own alternative transportation if you are arriving before Thursday 19th October or departing after Sunday 22nd October. 

Please supply your flight details at least 2 weeks prior to arrival in Ibiza in order to guarantee a transfer. There are plenty of taxis available outside Ibiza Airport and taxis can be arranged by the Hotel Riomar.

DO I NEED TO BRING MY BIKE?

We recommend bringing your own road bike. Alternatively you will have the option to hire a bike directly from a local supplier, details of which will be provided soon.

We will have a limited number of premium bikes available for test riding across the weekend on a first come, first served basis. Please note these are specifically for test rides and are not a substitute for you bringing or hiring your own bike.

Re-building and dismantling your bike into a bike box is your own responsibility. LeBlanq cannot be held liable for any damage to your bike.

Please note; TT or Tri bars are not allowed for safety reasons.


CAN I HIRE A BIKE?

Yes, bike hire information will be provided in due course.



WHAT HAPPENS IF MY BIKE IS DELAYED?

In the rare event that your bike doesn't arrive on your flight, we will endeavour to help arrange a hire bike.  We suggest you pack your essentials for riding in your hand luggage.

WHAT HAPPENS IF MY LUGGAGE IS LOST OR DELAYED?

We suggest you carry some key essentials in your cabin bag, such as your bike shoes, a change of clothes, bib shorts and swimwear so your weekend is not affected. If necessary, the LeBlanq team will arrange to pick up the delayed luggage from the airport and bring it to the hotel.

WILL THERE BE A MECHANIC TO FIX MY BIKE?

We’d like you to bring your road bike in good working order, and highly recommend a bike service before attending any LeBlanq event.  Our mechanics will be on hand to safety check your bike when you arrive, and should you need your bike repaired during a ride, our mechanics will aim to fix the problem. Any new parts will need to be paid for.

Re-building and dismantling your bike into a bike box is your own responsibility. LeBlanq cannot be held liable for any damage to your bike.

IS THERE BIKE SECURITY & BIKE BOX STORAGE?

Bike boxes can be kept in storage for the duration of the event, until 5:00pm on Sunday 23rd October.  On the Sunday afternoon you will have access to the bike storage area to pack your bike box then you can walk your bike box to Hotel Riomar for your airport transfer or further storage.  

If you have booked extra nights at the hotel, bike and bike box storage security becomes your own responsibility before the event starts and after the event concludes.

WHEN DO I PICK THE DISTANCE I WANT TO RIDE?

You will be asked what distance you would like to ride as we get closer to the event.  The more you tell us about your ability, the better the ride.  On the day of arrival you’ll be informed at registration which riding group you’ll be in for the event and given a coloured wristband relevant to your group which you need to wear on the rides.

HOW SHOULD I TRAIN FOR THE EVENT?

A 12 week ride preparation plan will be provided as a guide to get you ready for your LeBlanq event.

WHAT KIT DO YOU SUPPLY?

As part of your riding package you will be given LeBlanq Rapha team kit, which includes a jersey, gilet and cap plus a bidon, so please bring any additional kit you may require including two pairs of bib shorts, helmet, shoes and suitable clothing for all weather conditions.  Nutrition and hydration will also be supplied for all rides.  

WHAT SHOULD I PACK?

We suggest you carry some key essentials in your cabin bag, such as your bike shoes, a change of clothes, bib shorts and essential medical supplies so your weekend is not affected in the unlucky situation that your luggage doesn't arrive. 

WHAT’S THE DRESS CODE?

Pre and post-ride dress code, is very much a home-from-home relaxed weekend vibe. Feel free to dress in loungewear. Do bring swimwear for a dip in the pool and loose clothing for the post-ride stretch.   Smart/casual/party for the evening meals.  Bring a jacket or something warm to wear as we hope to host pre-dinner drinks outdoors.  

WHEN ARE GPX FILES SUPPLIED?

We will provide you with the GPX of the routes for your own reference before you arrive. Our

experienced ride leaders and support crew will be with you, positioned at the front and back of each group, so that you can relax and just enjoy the ride. All rides are non-drop so constantly check all group members are within the group. 

HOW BIG ARE THE RIDING GROUPS?

Our groups vary in numbers but most groups are 10-12 riders, with a Ride Leader at the front and back.

I’D LIKE TO BRING A FRIEND OR PARTNER WHO DOESN’T RIDE. IS THAT OK?

Of course. We offer a non-riding price for guests who wish to stay with us and enjoy the non-riding elements of the weekend including dinners and chats. Activities such as yoga on the beach and other activities will be provided whilst the riding is going on, so they can enjoy everything our beautiful destination and base for the weekend has to offer.  A non-rider pre-event questionnaire will be sent out so we get to know their preference of activities for the weekend.

IS THIS AN ADULT ONLY EVENT?

Our events are adult only, and the minimum age for bookings is 18.


I’M COMING ON MY OWN, WILL THERE BE OTHER SINGLE CYCLISTS?

Yes, many guests come on their own and leave having made new friends.


WHAT OCCUPANCY ARE THE ROOMS?

Single, double and twin occupancy rooms are available.Upgraded sea view rooms are available upon booking.

CAN I BOOK EXTRA NIGHTS?

Booking extra nights at Hotel Riomar is a popular option with guests.  Please email the hotel reception directly on info@hotelriomar.com if you would like to book pre and post event accommodation. 

WHAT INFORMATION AFTER BOOKING DO I RECEIVE?

You will receive pre-event questionnaires, so we can find out your dietary preferences, Rapha kit sizes, preferred riding distances and other essential information.  

A Guest Guide is emailed the week before the event and details everything you need to know to prepare you for the weekend. 

HOW DO I CANCEL MY BOOKING?

Should you change your mind, you have a 30 day cooling off period from the date of booking to claim back your deposit.  Following the 30 days please refer to our cancellation policy HERE.

WHAT HAPPENS IF THE EVENT IS CANCELLED OR POSTPONED?

Should we have to cancel or postpone the event, you will have a 14 day cooling off period from the announcement of the new date to request a full refund. After that point, your booking will be transferred to the new date.

SHOULD I HAVE TRAVEL/MEDICAL INSURANCE?

Yes, all guests must have personal travel insurance to take part in a LeBlanq event. Please ensure that there is adequate cover for your travel and bike.  

WHAT SHOULD I PACK FOR WHEN WE ARE NOT RIDING?

Evening attire is typically smart casual. Some of our drinks and dinners will be outside, so do pack accordingly. Do bring your swimwear so you can enjoy the pool and sea plus clothing for additional activities such as yoga, paddle boarding etc.

DO YOU ACCOMMODATE DIETARY REQUIREMENTS?

Yes, of course. All dietaries allergies will be catered for, just share the details once your booking is completed.

IS THIS AN ENGLISH SPEAKING EVENT?

Yes.  All our experiences are in English, including the after dinner chat.