If you’d like to travel the world and join our team to deliver extraordinary ‘pinch-me’ moments, we’d love to hear from you. We’re looking for our Guest Experience Manager. Details below.
The purpose of the Guest Experience Manager role is to act as the main point of liaison with LeBlanq prospective customers and guests to ensure that they have a first-rate experience throughout their customer journey with LeBlanq from initial interest through to booking, in-event and beyond.
Reporting to the Global Experiences Director, this is an exciting role combining event production with guest relations, administration and prospective sales development.
The role would ideally suit someone from an events/ experiential/ luxury travel/ concierge and customer engagement background.
A range of other ad hoc tasks may be added as required, given the nature of a small team.
The Guest Experience Manager will work on a full-time basis, remotely. They will be required to be available for in-person meetings in South West London one day a week, pre/ post event logistics at the LeBlanq Service Course in Surrey and for other ad-hoc meetings as required, so they would ideally be based within 1 hour travel time of Surrey/ South West London.
The Guest Experience Manager will be required to attend all events in the UK and abroad (normally 5-6 days away from home per event), so must have the necessary permissions and availability to travel.
Please send CV & Cover letter to sarah@leblanq.com